Healthcare data breaches continue to rise, making strong authentication essential to protecting patient information and maintaining trust. This session explores how multi-factor authentication (MFA) can transform patient portals into secure, reliable access points without compromising usability. Using the 5 Ps Framework—Patients, Portals, Proxies, Pediatrics, and Privacy—attendees will learn how leading organizations successfully implement MFA while addressing real-world challenges such as caregiver access and adolescent privacy. The presentation highlights strategies to increase adoption, overcome provider resistance, and align with compliance requirements. Participants will leave with practical tools and proven approaches to deploy MFA effectively and strengthen both security and patient confidence.

This session offers 1 AHIMA CEU.